Toollense - Ralf Tschorn, Inspection Solutions
  • Home
  • Toollense Types
    • Type E
    • Type C
    • Type V
  • Applications
  • Contact
  • FAQ
  • Demo
  • (DE)

Toollense – Optical Tool Inspection Right on the Shopfloor

Tool measurement must not be a luxury — or a time killer.

Your challenge

During setup and in ongoing production, conventional tool measurement costs time: walking to the measuring room, re-clamping, complex measuring systems — while the machine may be waiting instead of producing.

Our solution

Toollense brings razor-sharp tool measurement directly into production — right next to the machine. Fast, simple, and highly precise.

The proof

See it for yourself — live in our showroom or in a short video.

Book a showroom demo Watch video + datasheet
Toollense — tool measurement right next to the machine
This is what tool measurement looks like in real life.
Razor-sharp clear cutting edges
Intuitive operation results in seconds
Right next to the machine walking time costs money
Cost-effective best value
×

Toollense in a few seconds

Download datasheet (PDF)


Toollense Type E - Ergonomic

Toollense Type E – Gesamtansicht

Measure ergonomically. Decide fast. Produce with confidence.

Who is Type E for?

  • Tool grinders with high daily throughput
  • Quality assurance directly in production
  • Users who want intuitive, fast results
Book a showroom demo Watch video + datasheet
Toollense Type E – Gesamtansicht
Ergonomics first — ideal for daily QC right next to the machine.

⚙️ Why the Type E layout?

  • Camera looks in the same direction as the operator
  • Movements on screen match real movements
  • Highly ergonomic access to all controls

Direct line-of-sight to the tool is slightly limited — in return, the operating logic is exceptionally clear.

Toollense Type E – Aufbau/Detail
Type E layout — all controls within easy reach

Which configuration fits you?

Toollense Type Basic Basic – the measuring unit only
  • Vision Software
  • 3 Linearachsen (X/Y & C)
  • Glass scales on all axes
  • 4K – 300x
Ideal for getting started with fast measurement.
Toollense Type Advanced Advanced – even more clarity and comfort
  • Vision Plus Software
  • Axially supported C-axis
  • 5K – 450x
  • 40" Curved
For demanding in-process quality assurance.
Toollense Type Professional Professional – the measuring machine
  • Vision Plus Software
  • Additional Z axis
    (focus always under control)
  • Stationary complete setup
For the highest requirements.

Typical applications

Fast manual measurement

EASY Diameter

End-face measurements


Toollense Type C - Compact

Toollense Type C – Gesamtansicht

Compact design. Measure fast. Produce with confidence.

Who is Type C for?

  • Tool grinders with high daily throughput
  • Quality assurance directly in production
  • Users who want intuitive, fast results
Book a showroom demo Watch video + datasheet
Toollense Type C – Gesamtansicht
Compact and space-saving — maximum visibility of the tool.

⚙️ Why the Type C layout?

  • Clear line of sight to the tool
  • Minimal footprint
  • Besseres best value

The camera is positioned perpendicular to the operator’s view, so screen movement directions feel different — in exchange, you always have a clear view of your tool.

Toollense Type C – Aufbau/Detail
Type C layout — clear view, minimal footprint.

Which configuration fits you?

Toollense Type Basic Basic – the measuring unit only
  • Vision Software
  • 3 Linearachsen (X/Y & C)
  • Glass scales on all axes
  • 4K – 300x
Ideal for getting started with fast measurement.
Toollense Type Advanced Advanced – even more clarity and comfort
  • Vision Plus Software
  • Axially supported C-axis
  • 5K – 450x
  • 40" Curved
For demanding in-process quality assurance.
Toollense Type Professional Professional – the measuring machine
  • Vision Plus Software
  • Additional Z axis
    (focus always under control)
  • Stationary complete setup
For the highest requirements.

Typical applications

One-click measurement

End-face measurements

Easy runout


Toollense Type V – Pure Vision

Microscopes and magnifying glasses were yesterday —

Toollense Type V is today!

Who is Type V for?

  • The revolution for everyone
  • who still inspects with a magnifier or microscope
  • Visual inspection of cutting tools
  • purely visual inspection
  • in production or
  • final inspection

Many tools are still inspected manually with magnifiers, measuring microscopes, or improvised camera setups — slow, tiring, and extremely time-consuming.

Book a showroom demo Watch video + datasheet
Toollense Type V – Pure Vision
Pure Vision — razor-sharp visual inspection in 4K.
Toollense Type V — visual inspection
Everything at a glance — end face & circumference.

🔍 Why Toollense Type V?

  • Everything at a glance — end face & circumference at the same time
  • 2 cameras & 2 screens
  • Razor-sharp, live, and high-resolution in 4K
  • Focus once — stay sharp
  • Comfortable & ergonomic — no bending, no eye strain

From clamping to complete visual inspection in seconds. There is no faster way to perform visual inspection.

Pure Vision — what you really gain

Speed
  • Visual inspection in seconds
  • Circumference and end face at a glance
  • No refocusing
Objectivity
  • Razor-sharp 4K images
  • Repeatable visual inspection
  • No subjective judgment
Ergonomics
  • Comfortable on 2 screens
  • No looking through an eyepiece
  • Relaxed working

Visual inspection with Type V


Application Examples

Measuring can be this simple

Manual measurements

fast & easy with the crosshair

What can you measure?

  • Diameters
  • Angles
  • Lengths
  • Widths

The crosshair changes color as soon as an edge is reached. This gives the operator confidence and sustainably improves the accuracy of manual measurements.

Manual measurement

Simple image overlay

Compare with a master tool

How does it work?

  • Take a screenshot of the master
  • Overlay the live image
  • Spot deviations quickly
  • DXF overlay also possible

Overlay the live image of the tool with a saved image of a master tool. Transparency is continuously adjustable. The overlay can also be done using a DXF file.

Image overlay

EASY diameter

Get the diameter in seconds

How does it work?

  • Open the function
  • Start the scan
  • Rotate the tool
  • Read out the diameter

Ultra-fast and highly precise determination of the running diameter across all cutting edges.

EASY diameter

Ultra-precise diameters

using automatic edge detection

How does it work?

  • Automatic detection of the cutting edge at top and bottom
  • Determination of the highest point per cutting edge
  • Calculation of the exact distance between both edges

With this method, diameters can be determined with high precision, excellent repeatability, and operator independence. The results reach an accuracy typically associated only with far more complex measuring systems.

Ultra-precise diameters

EASY Runout

Runout check in seconds using automatic edge detection

How does it work?

  • Open the EASY runout function
  • Start the automatic scan
  • Measurement points are captured automatically
  • Runout is calculated and displayed immediately

EASY runout enables an extremely fast, repeatable runout check — without complex settings and independent of the operator.

EASY Runout

Optical contour / circumference capture

with automatic image evaluation

A function many users from professional video measuring systems know as “CRIS”.

  • Capture the complete running contour
  • Automatic edge and contour detection
  • Direct comparison to a DXF reference contour
  • Detection of radius deviations down to 0.1 µm

Optical contour and circumference capture enables a highly precise comparison to existing DXF contours, providing maximum confidence when evaluating complex tool geometries.

Optical contour / circumference capture

One-click measurement

complete evaluations with one click

Once-defined measurements can be saved and rerun anytime with a single click.

  • Complete measurement routines and elements are saved
  • Automatic edge detection captures all relevant geometries
  • All values are calculated in the background
  • Results are available within seconds

One-click measurement is a particularly time-saving and user-friendly feature. It allows even less experienced operators to inspect complex tools quickly, repeatably, and precisely.
Ideal for series inspections, shift changes, and use directly on the shopfloor.

One-click measurement
Helper loupe
End-face measurement
Manuell Diameters
Manual length
Edge detection
Manuell Angles
Angles messen
Runout
Helix angle (quick)
Edge detection radius
Book a showroom demo Watch video + datasheet

FAQ – Toollense: Optical Measuring Device for Cutting Tools

Who is Toollense?
Toollense – or Ralf Tschorn – Inspection Solutions – was launched in 2023. The focus is on the sales and service of optical measuring and inspection systems for high-precision, mostly rotationally symmetrical cutting tools. Toollense operates in the same market environment as other manufacturers of tool measuring equipment – for example Zoller with pomBasic and Genius, Walter Helicheck, PG1000 or Marcel Aubert – and offers an independent optical alternative for the quality control of cutting tools.
Toollense is manufactured in China – but not by just any producer, rather by a highly specialized company that has been firmly established in the cutting tool manufacturing market since 2008. The development company employs around 20 experienced engineers and has been working exclusively on inspection systems for the tool industry for more than 17 years.
On this basis, the Toollense product line was developed in 2020 and successfully introduced. Today, numerous well-known tool manufacturers in China rely on this system – including Rollomatic, Vollmer, Walter, Sandvik and many others. Toollense therefore combines practical experience from the tool grinding market, technical specialization and continuous development specifically tailored to the requirements of tool manufacturers and grinding shops.

Is Toollense really “Made in China” – and what does that mean for quality?
Yes, Toollense is manufactured in China. What is decisive, however, is who manufactures it: the development company behind Toollense was founded in 2008 and has been fully specialized in inspection systems for cutting tool production for more than 17 years. A team of around 20 engineers develops measuring and inspection devices that are precisely tailored to the requirements of the tool grinding market.
In China, the system is already firmly established. Many well-known tool manufacturers already rely on Toollense – including Rollomatic, Vollmer, Walter, Sandvik and numerous other companies.
For European users this means: mature technology developed from the real needs of tool grinders, stable and practice-proven software, high image quality thanks to modern camera and lighting technology, and an attractive price-performance ratio made possible by an efficient production structure.
Toollense thus combines Chinese manufacturing expertise with European sales, service and quality standards – and offers an attractive alternative to established measuring systems from other manufacturers.

What is Toollense?
Toollense is a high-resolution optical measuring system for the precise inspection of cutting tools such as end mills, drills, reamers, taps, saw blades and many more. Thanks to its high-resolution camera and intuitive software, Toollense delivers razor-sharp images and measurements in the tenth-of-a-micron range (0.0001 mm).

Which tools can be measured with Toollense?
Toollense is suitable for almost all rotationally symmetrical cutting tools such as end mills, drills, threading tools, countersinks and special tools. Inserts or non-rotationally symmetrical tools can also be measured precisely depending on the application. Pure visual inspection of cutting edges, surfaces and tools is likewise possible.

How precise is Toollense?
The software determines precise measurements of lines, radii, angles, distances and edges with an accuracy of up to 0.0001 mm. Automatic edge detection ensures reproducible results with a repeatability at the highest optical resolution of less than 0.001 mm and, at the smallest resolution, down to 0.003 mm.

What advantages does Toollense offer compared to other measuring systems?
Toollense offers very high UHD image resolution, intuitive operation that leads quickly to measurement results, and an attractive price-performance ratio. For many users, the system is therefore an interesting option alongside established measuring systems such as Zoller pomBasic, Zoller Genius, Walter Helicheck, PG1000 or Marcel Aubert.

Is Toollense an alternative to Zoller, PG1000, Marcel Aubert or Walter Helicheck?
Yes. Many users employ Toollense as a modern optical solution for the inspection and measurement of cutting tools – also alongside other established systems on the market such as Zoller pomBasic, Zoller Genius, PG1000, Walter Helicheck or Marcel Aubert. All of these products essentially pursue the same objective: to visualize and assess tools, dimensions and geometries for quality assurance.
Toollense focuses on particularly high-resolution imaging of cutting tools and on simple, efficient operation. The integrated 4K – and, depending on the model, even 5K – technology makes cutting edges and tool geometries visible in razor-sharp detail. On the basis of these images, the software enables manual and, in some cases, semi-automated measurements in the micron range.
Through the combination of high-resolution optics and intuitive software, Toollense offers many companies a fast and practice-oriented way to perform measuring and inspection tasks directly at the grinding machine or in quality assurance. In this way, Toollense can usefully complement existing inspection processes or make them more efficient.

Is Toollense an alternative to Zoller pomBasic?
Many users see Toollense as an optical solution for the inspection and measurement of cutting tools – also in the context of other established systems on the market such as Zoller pomBasic. Such products share the same general purpose: visualizing and assessing tools, dimensions and geometries for quality assurance.
Toollense places particular emphasis on high-resolution imaging of cutting tools and on simple, efficient operation. The integrated 4K – and, depending on the model, even 5K – technology makes cutting edges and tool geometries razor-sharp on screen. Based on these images, the software enables manual and partially automated measurements in the micron range.
Through this combination of high-resolution optics and intuitive software, Toollense offers many companies a fast and practice-oriented way to carry out measuring and inspection tasks directly at the grinding machine or in quality assurance. Toollense can thus usefully complement existing inspection processes or help make them more efficient.

Is Toollense an alternative to Zoller Genius?
Zoller Genius is a fully automatic universal measuring machine for comprehensive measurement of all kinds of cutting tools. Toollense follows a different approach: it is a compact, manually operated optical inspection system focused on high-resolution imaging and particularly simple operation.
In practice, Toollense is often used by users when a flexible, image-based solution for daily quality control and documentation of end mills, drills and special tools is required – especially directly at the grinding machine or in the production area, as a complement to existing measuring processes.

Is Toollense an alternative to Walter Helicheck?
Walter Helicheck is a fully automatic measuring machine for complete automatic measurement of complex tool geometries. Toollense follows a different approach: it is a compact, manually operated optical inspection system with a focus on high-resolution imaging and very simple operation.
In practice, Toollense is often used by users when a flexible, image-based solution for daily quality control and documentation of end mills, drills and special tools is required – especially directly at the grinding machine or in the production area, as a complement to existing measuring processes.

How does Toollense differ from PG1000 or Marcel Aubert?
Systems such as PG1000 or solutions from Marcel Aubert are well-established measuring and inspection devices for cutting tools. In this environment, Toollense positions itself as a compact optical measuring system with particularly high image resolution and very intuitive software. Typical applications are fast visual inspection and manual measurement of radii, angles, distances and cutting edges on rotationally symmetrical tools. Many tool grinders use Toollense as an alternative or addition to existing measuring systems when fast, practical quality control is required.

For which users is Toollense interesting compared to Zoller & others?
Toollense is aimed at tool manufacturers and grinding shops that produce or regrind end mills, drills, reamers, special tools and similar cutting tools. Toollense is particularly interesting for companies that:
  • need fast, simple and precise quality control directly next to the grinding machine,
  • want to inspect tool geometries and cutting edges with high magnification and razor-sharp imaging,
  • prefer intuitive, easy-to-learn software,
  • want to use an optical inspection solution as a complement or alternative to existing measuring devices from other manufacturers (e.g. Zoller pomBasic, Zoller Genius, Walter Helicheck, PG1000, Marcel Aubert).

Do users employ Toollense instead of other measuring systems?
Yes, many users employ Toollense as an addition to or alternative to existing measuring devices from other manufacturers. Toollense is often used where fast, image-based quality control of ground tools is required – for example directly next to the grinding machine, for in-process inspection or final inspection. Thanks to the combination of high image sharpness, intuitive software and compact design, Toollense can be used almost anywhere and can usefully complement or simplify existing measuring processes.

Can Toollense be used directly next to the machine?
Yes. Toollense is compact, ergonomic and ideal for use directly next to your tool grinding machines. This saves walking distances, speeds up setup and production as well as quality control, and reduces scrap.

How easy is the Toollense software to use?
The software is deliberately designed to be simple and intuitive. It guides you to the desired measuring result with just a few clicks. Extensive training is not necessary – in most cases, Toollense users need only 1–2 hours of software training. The system is ready for use in no time.

Can you measure with all Toollense types?
Type E & Type C: full measuring capability
Type C plus: higher resolution, new software, additional measuring axis
Type V: purely visual inspection without measuring function

What magnification does Toollense offer?
Standard magnification goes up to 300x. Optionally, this can be extended to 500x or 750x.

Who is Toollense suitable for?
Toollense is aimed at tool manufacturers, tool grinding shops, regrinding services, quality control departments as well as training and technology centers. Manufacturers of medical or dental products and tools also use Toollense to check their quality.

Does Toollense offer good value for money?
Yes. Toollense offers a very attractive price-performance ratio. Users report that the combination of high image resolution, intuitive software and moderate investment costs enables a fast return on investment.

Is training available for Toollense?
Training is usually provided as an introduction during commissioning. Since Toollense is extremely easy to operate, this training is not extensive. On request, we offer onboarding and any additional support your staff may need.

Can I test Toollense live?
Yes, Toollense offers live demos, online presentations and on-site tests. You are welcome to bring your own tools or send your sample tools directly for tests and comparison measurements.
 
+49 7181 606986-0 E-Mail

Kontakt     |     Legal notice     |     Privacy

Contacts:


    Ralf Tschorn
    Owner & CEO
    +49 7181 606986 0
    ralf.tschorn@toollense.eu

    Elia Incorvaia
    Service
    +49 157 830 343 89
    elia.incorvaia@toollense.eu

    Sina Kortmann
    Sales
    +49 7181 606986 0
    sina.kortmann@tschorn-gmbh.de

Our showroom

Our showroom befindet sich bei unserer Schwesterfirma Tschorn GmbH

Toollense - Inspection Solutions, Dieselstraße 8, 73660 Urbach, Germany

Our showroom

Our showroom befindet sich bei unserer Schwesterfirma Tschorn GmbH

Toollense - Inspection Solutions, Dieselstraße 8, 73660 Urbach, Germany

Legal notice

Ralf Tschorn
Inspection Solutions
P.O. Box 1123
73541 Lorch
Germany

Legal form:
Sole proprietorship
Represented by:
Ralf Tschorn

Contact:
Telephone: +49 7181 606986 0
E-Mail: info@toollense.eu

VAT-ID: DE330850871

Import/Export - EORI-No.:
DE306731470532551

 

Privacy Policy

We take the protection of your personal data seriously and comply with the statutory data protection regulations. Personal data is only collected by us to the extent necessary.

The following statement provides you with an overview of how we ensure this protection and what type of data is collected for what purpose.

 

§ 1 Name and contact details of the controller

The controller within the meaning of Art. 4 (7) EU General Data Protection Regulation (GDPR) is

Ralf Tschorn
Inspection Solutions
Owner: Ralf Tschorn

Postal address:
P.O. Box 1123
73541 Lorch

Phone:
+49 7181 - 6060986 0

E-mail:
info@toollense.eu

Please also refer to our Legal Notice: Legal Notice

 

§ 2 General information on the processing of personal data

(1) In the following, we inform you about the processing of personal data, in particular when using our website. In this privacy policy we use, among others, the following terms:

  • - Personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Information relating to legal entities is not personal data.

  • - Data subject

A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

  • - Processing

Processing means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

  • - Restriction of processing

Restriction of processing means the marking of stored personal data with the aim of limiting their future processing.

  • - Profiling

Profiling means any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

  • - Pseudonymisation

Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

  • - Controller or controller responsible for processing

Controller or controller responsible for processing means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

  • - Processor

Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  • - Recipient

Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

  • - Third party

Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

  • - Consent

Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

(2) We only process your personal data if a legal basis exists, in particular if

  • - you have given your explicit consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR;

  • - processing is lawful and necessary for the performance of a contract with you in accordance with Art. 6 (1) sentence 1 lit. b GDPR;

  • - a legal obligation exists for disclosure under Art. 6 (1) sentence 1 lit. c GDPR;

  • - processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority, Art. 6 (1) lit. e GDPR;

  • - processing is necessary for the establishment, exercise or defence of legal claims in accordance with Art. 6 (1) sentence 1 lit. f GDPR, and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data.

The transfer of your personal data to third parties for purposes other than those listed in this statement will not take place and, if it does, only if one of the legal bases of Art. 6 (1) GDPR (see above) applies.

(3) We adhere to the principles of data minimisation and data economy. We therefore store your personal data only as long as necessary to achieve the purposes stated here or as required by the various storage periods provided for by law. After the purpose no longer applies or these periods have expired, the corresponding data will be routinely blocked or deleted in accordance with the statutory provisions. As a rule, the duration of storage is based on the respective statutory retention period, e.g. commercial and tax law retention periods pursuant to § 257 (4) HGB, § 147 (3) AO (6 or 10 years). Retention periods may also result from ongoing limitation periods for claims. For example, claims under company pension schemes become time-barred after 30 years (§ 18a BetrAVG), civil law claims are generally time-barred after 3 years, with a maximum of 30 years. After expiry of the period, the corresponding data will be routinely deleted, provided that they are no longer required for contract fulfilment or contract initiation and/or there is no legitimate interest on our part in further storage.

(4) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored. If we use commissioned service providers for individual functions of our offer, we will inform you about the respective processes. If our service providers or partners are based in a country outside the European Economic Area (EEA), we will also inform you of the consequences of this circumstance.

(5) Unless you have registered for our newsletter or to receive advertising and there is no justification for processing under Art. 6 (1) sentence 1 lit. f GDPR or an objection under Art. 21 (2) GDPR, we will not use your data to inform you about further products from our portfolio. However, we will use your data to send you technical information about the webshop and contract processing, if applicable.

(6) Our website may contain links to websites of other providers or embed content from third-party websites. As soon as you click on a link, the respective website operator may receive information about you. Our privacy policy applies exclusively to our website. We have no influence on which data is collected and processed, nor are we aware of the scope of data collection, the purposes of processing or the storage periods of the linked websites. We must rely on the assumption that the privacy policies there are complete and correct.

(7) We would like to point out that data transmission on the Internet, e.g. via a browser or by e-mail, can have security gaps. Complete protection of data against access by third parties is not possible.

 

§ 3 Collection of personal data when visiting our website

(1) When you use the website purely for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 (1) sentence 1 lit. f GDPR):

  • - IP address

  • - Date and time of the request

  • - Time zone difference to Greenwich Mean Time (GMT)

  • - Content of the request (specific page)

  • - Access status/HTTP status code

  • - Amount of data transmitted

  • - Website from which the request comes

  • - Browser

  • - Operating system (e.g. Windows 10, Linux) and its interface (e.g. X-Windows)

  • - Language and version of the browser software.

(2) The data listed above is processed by us for the following purposes:

  • - Ensuring a smooth connection to the website,

  • - Ensuring comfortable use of our website,

  • - Evaluating system security and stability, and

  • - for other administrative purposes.

Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person, unless otherwise stated below.

 

§ 4 Processing of personal data when using our shop

(1) If you wish to place an order in our webshop or directly on our premises or otherwise enter into a contractual relationship with us, it is necessary for the conclusion of the contract that you provide the personal data that we need to process the contractual relationship.

We process the following personal data:

  • - Salutation, first name, last name;

  • - a valid e-mail address;

  • - address;

  • - telephone number (landline and/or mobile);

  • - information necessary to process the contractual relationship or to protect our rights and fulfil our obligations;

  • - in the event that we purchase precious metals from you, we record all data on your identity card or passport, i.e. in addition to the above data, the ID number.

(2) This data is processed

  • - to identify you as our contractual partner or as an employee of our contractual partner;

  • - to be able to advise, support and supply you appropriately;

  • - for correspondence with you;

  • - for invoicing;

  • - to process any warranty or liability claims and to assert any claims against you.

(3) We use your data within our company, record your data in our ERP system and in our accounting system. We disclose accounting data to our tax advisor. For the dispatch of goods, for example, we forward address data to the commissioned shipping company. We may also pass on your personal data to third parties if contracts or similar services are offered or provided by us together with partners, as well as to suppliers and subcontractors, insofar as this is necessary in each case. You will receive more detailed information on this when you provide your personal data or in the description of our offer.

(4) The collection, storage and disclosure of data therefore takes place for the purpose of fulfilling the contract and on the basis of Art. 6 (1) sentence 1 lit. b GDPR. Further processing will only take place if you have given your consent or if a statutory permission exists. Failure to provide this data may result in the contract not being concluded.

(5) As a rule, we process data directly from the persons affected by the contractual relationship (data subjects pursuant to Art. 13 GDPR).

As a rule, we do not process personal data that we have collected from third parties. Otherwise, we will inform the data subject separately in accordance with Art. 14 GDPR, in particular about the source from which the personal data originates. This does not apply if one of the following cases exists:

  • - the data subject already has the information,

  • - the provision of this information proves impossible or would involve a disproportionate effort within the meaning of Art. 14 (5) lit. b GDPR. In such cases, we take appropriate measures to protect the rights and freedoms and legitimate interests of the data subject,

  • - the obtaining or disclosure is expressly laid down by Union or Member State law to which we are subject and which provides appropriate measures to protect the legitimate interests of the data subject, or

  • - the personal data must remain confidential under Union or Member State law, in particular due to professional secrecy, including a statutory obligation of secrecy.

(6) Since you can only order from us against advance payment, cash on delivery or cash payment upon collection, we only record the payment data (name, address of the payer, bank details) that you provide to us and that is necessary for processing. In the case of the shipping/payment method “cash on delivery”, we forward your personal data to the performing postal/logistics company.

(7) We do not forward your data to a credit agency and we do not carry out any scoring, with or without automated decision-making.

(8) You can create a customer account, which allows us to store your data for future purchases. When a customer account is created, the data you provide will be stored revocably. You can delete all further data, including your user account, at any time in the customer area.

(9) For the duration of storage and retention of your personal data, we refer to § 2 (3) above.

 

§ 5 Applications

We process personal data of applicants for the purpose of handling the application procedure on the legal basis of Art. 6 (1) lit. b GDPR, § 26 (1) BDSG (German Federal Data Protection Act) and Art. 6 (1) lit. a GDPR. Processing may also take place electronically. This is particularly the case if an applicant submits corresponding application documents to us electronically, for example by e-mail or via a web form on the website. If an employment relationship is concluded, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with legal provisions. If no employment contract is concluded with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, provided that no other legitimate interests oppose deletion. Another legitimate interest in this sense may be, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).

 

§ 6 Additional functions and offers on our website

In addition to the purely informational use of our website and the webshop, we offer various services which you can use if you are interested, e.g. contacting us via e-mail, contact form, newsletter. For this purpose, you must usually provide further personal data which we use to provide the respective service and for which the above-mentioned principles of data processing apply. When you contact us, the data you provide (your e-mail address, and possibly your name and telephone number) will be stored by us in order to answer your questions. Further information may be provided voluntarily. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 (1) sentence 1 lit. a GDPR on the basis of your voluntarily given consent. We delete the data arising in this context after storage is no longer necessary, or restrict processing if statutory retention obligations exist.

 

§ 7 Objection to or revocation of the processing of your data

(1) If you have given consent to the processing of your data, you may revoke this at any time. Such a revocation affects the lawfulness of the processing of your personal data after you have declared it to us.

(2) Insofar as we base the processing of your personal data on a balance of interests (Art. 6 (1) sentence 1 lit. e and f GDPR), you may object to the processing. This is the case if processing is in particular not necessary for the performance of a contract with you, which is explained by us in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as carried out by us. In the event of your justified objection, we will examine the situation and either cease or adapt the data processing or demonstrate to you our compelling legitimate grounds on the basis of which we will continue the processing.

(3) You may, of course, object at any time to the processing of your personal data for advertising purposes.

(4) You can inform us of your objection or revocation using the contact details provided in § 1.

(5) If another legal basis for the processing of personal data exists, we may continue to process this data despite your objection or revocation.

 

§ 8 Your other rights

You have the following rights vis-à-vis us with regard to your personal data:

• – in accordance with Art. 15 GDPR, to obtain information about your personal data processed by us.
In particular, you may obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the source of your data if it was not collected by us, and the existence of automated decision-making including profiling and, where applicable, meaningful information about its details;

• – in accordance with Art. 16 GDPR, to obtain without undue delay the rectification of inaccurate personal data concerning you and the completion of incomplete personal data stored by us;

• – in accordance with Art. 17 GDPR, to obtain the erasure of your personal data stored by us, unless processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;

• – in accordance with Art. 18 GDPR, to obtain restriction of processing of your personal data where the accuracy of the personal data is contested by you, the processing is unlawful but you oppose the erasure of the personal data and we no longer need the data, but you require it for the establishment, exercise or defence of legal claims, or you have objected to processing in accordance with Art. 21 GDPR;

• – in accordance with Art. 20 GDPR, to receive the personal data which you have provided to us, in a structured, commonly used and machine-readable format or to request the transmission of those data to another controller;

• – in accordance with Art. 7 (3) GDPR, to withdraw your consent at any time. As a result, we will no longer be allowed to continue the data processing which was based on this consent for the future;

• – in accordance with Art. 77 GDPR, to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or place of work or our registered office. You are welcome to follow this link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

 

§ 9 Data security

(1) We use the widely used SSL (Secure Socket Layer) protocol within the website in conjunction with the highest level of encryption supported by your browser. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we instead use 128-bit v3 technology. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

(2) We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.